Jewel-Osco

Great Jewel, it’s not as new / nice as the brand new Jewel on Reed Road, but it’s still a decent Jewel. The other (Reed Road location) is the best Jewel that I've shopped in. This Jewel has a decent liquor selection, and decent bakery selection. I do prefer the brand new Jewel on Reed Road, but if you are closer to the expressway this is still a great Jewel.

My favorite Jewel is the one nearest 47 & 90 in Huntley. From Denise in floral, who will beautifully wrap plants/flowers over a sweet word; to Nan at the desk that can successfully tackle 6 tasks at once, and with a smile! Everyone here is awesome! Even Sam in the bakery! He's so happy to be there, I'll bet he's early for work every day!! What it all comes down to though, is management. Kevin, the director of that store sets a great example to his team! He has excellent customer service, communication, and management skills; his values reflect through all of his employees. I had the pleasure of walking around the store with Kevin while planning a Christmas dinner for the homeless (in Elgin), and Every single employee that we encountered made sure to say hello to Kevin, and with pleasure! He truly makes a positive impact on all the employees as well as the actual store! He did help tremendously with the Christmas dinner!! Can't say thank you enough! It's so heartwarming to see someone like Kevin who naturally goes above and beyond to make a difference, not only in the store, but in the world! Kevin, I know that you will get at least 100 extra prayers this Christmas! God bless! 🎄🙌 oh and on my way out, I asked him if he knew where the candy canes were, he instantly said "aisle 9, top right!!," sure enough, there they were! A boss that knows things, imagine that! Thanks Kevin and team, keep up the great work!

I just had a very poor experience at the pharmacy. The young man (Ryan B) that was closing was very rude and short with me. I went there straight from work to get there as fast as possible, I then had to wait for the person in front of me to finish in the drive thru. By the time I got up to the window it was about 5:05pm and he greeted me by saying "hi, just so you know we close at 5pm." As someone who works in costumer service I've been train to never treat a guest that way, even if they come in at close. He didn't ask me if I had any questions or how many of my medications I was looking for he just gave me everything under my file, which I could have spoke up about but I was so shocked by the initial interaction. Once I had payed I expressed my displeasure with how I was greeted he snapped back at me "I closed at 5." I tried to tell him I was waiting in line when he clicked the microphone off and slammed the closed window shut. I have used many pharmacies in the different towns I've lived and I've never been treated this way at a window. Thank goodness I wasn't struggling with depression and feeling like a burden or someone who struggles with memory loss because he was so disrespectful.